PRIVACY POLICY
At SIMA Healing, your privacy and confidentiality are a top priority. This Privacy Policy explains how we collect, use, store, and protect your personal information. By using our services, submitting forms, or making donations, you consent to this policy.
1. Information We Collect
We may collect:
· Personal Information: Name, date of birth, contact details, demographic data
· Health Information: Intake forms, therapy notes, consultation records
· Financial Information: Payment or donation details
· Website Usage: IP address, browser type, pages visited, non-identifiable data
· Communications: Emails, texts, or messages submitted via online forms
2. How We Use Your Information
Your information is used to:
· Provide therapy, consultation, workshops, and other services
· Schedule and confirm sessions or program participation
· Process payments or donations
· Communicate updates, resources, and follow-ups
· Comply with legal and ethical requirements
· Share educational content in a way that protects personal identity
For questions or requests regarding your information, contact us at the email provided on the site.
3. Telehealth Services
Sessions are conducted via HIPAA-compliant platforms (Zoom, Microsoft Teams, phone)
· Clients are responsible for maintaining a private and secure space
· SIMA Healing cannot control client-side technical issues
· In-person sessions are available upon request
4. Intake Forms & Client Records
· Intake, consent, and therapy forms are securely stored and accessible only to authorized staff
· Online submissions are encrypted and sent securely
· Records are maintained according to Washington State law and professional standards
5. Donations & Financial Information
· Payment information for sessions, consultations, workshops, or donations is collected securely
· Donations are voluntary and non-refundable
Financial information is used solely for processing payments and maintaining records
6. Use of Online Media & Educational Resources
· Educational content (social media, videos, podcasts) is for informational purposes only
· Personal data submitted online is secure
· Non-identifiable usage data may be collected to improve services
7. Sharing & Disclosure
SIMA Healing does not sell or share personal information except when required by law:
· Risk of harm to self or others
· Abuse or neglect reporting
· Court orders or subpoenas
· Limited disclosure to licensed supervisors for ethical care
8. Data Security
· Reasonable technical and organizational measures are in place to protect your data
· Electronic information is stored securely on password-protected systems
· Only authorized staff have access to sensitive information
9. Clients Rights
Clients may:
· Access or request copies of their personal and health information
· Correct or update personal data
· Withdraw consent for services or communications (subject to legal obligations)
· Request clarification about how their information is used
10. Children & Minors
· Washington State allows youth aged 13 and older to consent to their own mental health care
· Clients under 13 require parental or guardian consent
11. Updates to Privacy Policy
· SIMA Healing may update this policy periodically to reflect changes in services, laws, or best practices
· Updated effective dates will be posted
By submitting forms, registering for services, or donating, you acknowledge and consent to this Privacy Policy.